Miscellaneous
When a property is damaged, speed and judgment decide whether a building is restored or a claim becomes a crisis. This role exists for the work that does not fit a single trade: the gaps between emergency response, reconstruction, and a finished, livable space. You will keep jobs moving, customers informed, and crews unblocked so homes and businesses return to use without rework or delay.
Performance Objectives
- Stabilize active jobs within the first response window by confirming scope, access, and next actions with the lead and customer.
- Close coordination gaps across trades so scheduled work starts on time and handoffs do not stall drying, demolition, or rebuild.
- Protect job quality by catching missing documentation, incomplete punch items, and unsafe conditions before they become callbacks.
- Keep customers clear on status, decisions, and timelines so approvals arrive before they delay the critical path.
- Reduce rework by verifying materials, site readiness, and completed tasks against the agreed scope before sign-off.
- Support emergency volume without dropping routine jobs, prioritizing life-safety and water or structural risk first.
- Leave every assignment with a recorded outcome: done, blocked, or escalated, with the owner and next step named.
Environment & Resources
- You will work with project leads, estimators, and field crews on residential and commercial restoration and reconstruction.
- Reporting line is to the operations lead responsible for job flow and customer outcomes.
- Tools include the company job-management system, photo documentation, schedules, and standard safety and moisture protocols.
- You will have authority to flag stops, request materials, and escalate scope conflicts; you will not independently change contract price or coverage.
Essential Qualifications
- Proven ability to run multiple time-sensitive tasks to a clear finish, not just a status update.
- Working knowledge of property repair sequencing: mitigation, demolition, drying, rebuild, and final walkthrough.
- Comfort on active job sites, including PPE, basic hazard recognition, and when to stop work.
- Clear written and verbal updates that a customer and a crew lead can both act on.
- Reliable documentation habits: photos, notes, and checklists that stand up to a claim or quality review.
- Valid driver’s license and ability to travel between sites during normal and after-hours response.
Role Selling Points
- Real influence on whether damaged properties are returned to use quickly and correctly.
- Variety across emergency and reconstruction work, not a single repetitive task.
- Direct line to the people who own the job, with room to earn broader project responsibility.
- A practical culture that measures success by completed work and satisfied occupants, not activity.
If you can turn unclear work into finished outcomes, apply with a short note on a job you unblocked and the result you delivered.
